DDAT: WHAT TECHNOLOGY MEANS FOR GOVERNMENT SERVICES

We have touched down on the importance of Digital and Data for digital transformation across government departments. The last and the most strategic pillar of the DDaT is Technology. UK Government and public sector organisations are embracing new and emerging technologies for developing innovative approaches to policy making, service delivery and public value creation. Where […]

Posted on May 3 2022 by Ozlem Kilavuz

DDaT: WHAT DATA MEANS FOR GOVERNMENT SERVICES?

The growth of data and digital technologies are rapidly transforming economies, with increasing implications for governments’ daily operations.   GOV.UK portal is now used by citizens more than two million times each week. With the mass amount of data processed, it is crucial to harness the power of this data to identify opportunities to build digital […]

Posted on Apr 22 2022 by Ozlem Kilavuz

THE NEXT GREAT EXPECTATION: ARE WE READY FOR HYBRID WORK?

It has been almost two years since we all shifted to new ways of working. With the lived experience of remote work and now having tested the hybrid work over the last year, – a blended model of workplace and home – the flexibility is here to stay. According to the 2022 Work Trend Index […]

Posted on Apr 7 2022 by Ozlem Kilavuz

DDaT: WHAT’S IN DIGITAL FOR GOVERNMENT SERVICES

DDaT: WHAT’S IN DIGITAL FOR GOVERNMENT SERVICES

The UK government has taken steps to digitally transform Public Services through ambitious large-scale programmes. These programmes aim to harness the power of DDaT (Digital, Data and Technology), but what does DIGITAL really mean for government organisations when it comes to citizen services? Meeting Citizens’ Digital Expectations Citizens’ expectations of public service are shifting, long gone […]

Posted on Mar 24 2022 by Ozlem Kilavuz

DIGITAL, DATA & TECHNOLOGY (DDaT) TO TRANSFORM UK GOVERNMENT SERVICES

DIGITAL, DATA & TECHNOLOGY (DDaT) TO TRANSFORM UK GOVERNMENT SERVICES

As we leave an era of pandemic, the UK government has taken clear and ambitious steps to recover and transform the country with Build Back Better and Levelling Up programmes.   While the Build Back Better campaign puts the use of Digital, Data and Technology (DDaT) as the enabler for creating new, innovative public services, Levelling Up […]

Posted on Mar 4 2022 by Ozlem Kilavuz

THE SIX CHALLENGES OF DIGITISING GOVERNMENT SERVICES

THE SIX CHALLENGES OF DIGITISING GOVERNMENT SERVICES

Digital transformation is not only adopting new software, technologies, and processes that are more efficient than legacy systems. It’s an entirely new, innovative way of transforming the core functionalities of the organisation.  Following the pandemic, we have seen the solid actions within government organisations to reimagine public services to meet the changing demands of citizens. […]

Posted on Feb 15 2022 by Ozlem Kilavuz

CHALLENGES IN IMPLEMENTING DIGITAL CHANGE WITHIN UK GOVERNMENT

CHALLENGES IN IMPLEMENTING DIGITAL CHANGE WITHIN UK GOVERNMENT

As an expected result of the pandemic, there has been a dramatic increase in demand for digitised government services. UK Government has accelerated the public services digitalisation to provide continuous support and information. In June 2021, Declaration on Government Reform was announced to build back better from the pandemic. Embracing digital technology and implementing digital transformation was fully […]

Posted on Jan 18 2022 by Ozlem Kilavuz

GOVERNMENT TRANSFORMATION SHOW: KEY TAKEAWAYS

GOVERNMENT TRANSFORMATION SHOW: KEY TAKEAWAYS

Building Back Better  UK Government announced a Declaration on Government Reform last year to build back better from the pandemic. One of the key highlights in the declaration was the government’s clear direction to put the data at the heart of decision making and drive new digitised public services.    Following the guidance from the government, transforming public sector organisations to a fully digitised structure and empowering employees with new ways […]

Posted on Dec 7 2021 by Ozlem Kilavuz

THE ART OF DETAIL: SMALL DATA, BIG IMPACT

THE ART OF DETAIL: SMALL DATA, BIG IMPACT

Data-driven Decisions for the Future of Public Services Over the course of many years, advising and guiding public sector organizations through large, complex digital transformation programmes, the “D” word has always caused a conflict of opinion.  We have entered an era where data is becoming a highly valuable and desirable as a business asset. The […]

Posted on Dec 2 2021 by Ozlem Kilavuz

EMBRACING DIGITAL TRANSFORMATION: KEY QUESTIONS FOR DECISION MAKERS

EMBRACING DIGITAL TRANSFORMATION: KEY QUESTIONS FOR DECISION MAKERS

UK Government organisations have seen years of digital transformation take place in mere months. Innovative technology can help governments address complex economic, social and sustainability issues. But the scale and pace of this transformation brings new challenges.  Over the last year, UK Government organisations have realised the importance of strong, resilient digital infrastructure. They worked towards building new systems to help meet the demands of […]

Posted on Oct 28 2021 by Ozlem Kilavuz

GOVERNMENT TRANSFORMATION: ONE STOP SERVICE FROM GOV.UK

GOVERNMENT TRANSFORMATION: ONE STOP SERVICE FROM GOV.UK

Following the pandemic, there has been a dramatic increase in demand for digitised government services.  Government has accelerated the digitalisation of citizen services to provide timely information and citizen support.  Last week, Chancellor of the Duchy of Lancaster Steve Barclay outlined the vision for digital government and announced the plans to make it easier for the public to access online government services via an app. This is another step to accelerate government’s digital transformation efforts.  New […]

Posted on Oct 21 2021 by Ozlem Kilavuz

THE GOVERNMENT DATA SHOW: KEY TAKEAWAYS

THE GOVERNMENT DATA SHOW: KEY TAKEAWAYS

Building Back Better UK Government announced a Declaration on Government Reform last year to build back better from the pandemic. One of the key highlights in the declaration was the government’s clear direction to put the data at the heart of decision making and drive new digitised public services.   Following the guidance from the government, building a data-driven approach to public services, and transforming the public sector organisations to a fully digitised […]

Posted on Oct 14 2021 by Ozlem Kilavuz

THE GOVERNMENT DATA SHOW: Week 1 Wrap-Up

THE GOVERNMENT DATA SHOW: Week 1 Wrap-Up

The Government Data Show kicked off earlier this week with several insightful sessions from industry experts and public sector executives. We heard from subject matter experts highlighting the challenges government organisations are facing in delivering citizen experiences and their plans to transform their operations and digitise public services.   We were honoured to have two […]

Posted on Sep 16 2021 by Ozlem Kilavuz

DATA: THE KEY TO DIGITISED UK PUBLIC SERVICES

DATA: THE KEY TO DIGITISED UK PUBLIC SERVICES

1,5 yearlong pandemic has strained UK’s resilience and resources to an unprecedented level. In June 2021, government announced a Declaration on Government Reform to build back better from Covid-19.  The government declaration gives a clear direction for many key points covering people, performance, and partnership. One of the key highlights that we are also excited to see on the declaration was the government’s full senior support and backing in putting […]

Posted on Sep 9 2021 by Ozlem Kilavuz

BUILDING RESILIENCE: DIGITAL GOVERNMENTS AFTER PANDEMIC

BUILDING RESILIENCE: DIGITAL GOVERNMENTS AFTER PANDEMIC

Building a Foundation for Future Innovation Due to the pandemic, UK government departments have been under increased pressure to adapt to changing public needs at speed and scale that has never been experienced before. As a result of the need to shift to remote services, many public service providers accelerated digital transformation efforts and responded with innovative solutions to continue services online.   Organisations that were further along in their digital transformation journey […]

Posted on Aug 4 2021 by Ozlem Kilavuz

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