The Importance of Business Process Analysis & Innovation
Business process innovation is the process where you analyse, optimise, and rethink the operational flows within your organisation. Every organisation should routinely evaluate its business processes, to identify opportunities for improvement when embarking on a digital transformation journey.
Evidence of existing bottlenecks are also a sign that a business process analysis is necessary. These include issues like frequent delays, citizen complaints, stakeholder confusion and/or reduced productivity.
The outputs from the business process analysis will help form a guide on how to turn your vision into a well-detailed description of the service or product that you are trying to deliver. You will then have a project scope statement that you can then refer to throughout your project.