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Empowering Public Sector Organisations with Digital, Data & Technology (DDaT) and Innovative AI Solutions

The rise of AI, powered by advanced generative models, is pivotal for the UK’s public services. Meeting citizens’ evolving demands for a seamless, integrated digital journey necessitates a shift from legacy systems to incorporating intelligent tools that can revolutionise established workflows and user experiences.

To meet this challenge and mitigate their technical debts, UK public sector entities must leverage the significant advancements in Digital, Data, and Technology (DDaT) from the past ten years. This foundational progress serves as the cornerstone for providing intelligent, ethically driven government services to all those who need them.

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Based on the CloudSource research data collected from 100+ central and local government departments, a staggering 40% think there’s still a gap for public sector organisations to capitalise on the benefits of Digital, Data, and Technology (DDaT) to meet citizen expectations.

Creating Digital Public Services

Microsoft Power Platform is incorporating generative AI to radically change the traditional development landscape. Now, a new era of development is emerging with generative AI, as low-code developers amalgamate the technology with their expertise. With OpenAI’s ChatGPT at the forefront of this evolution, weaving intelligence into business processes and fueling innovation of employee and citizen experiences.

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Our Technical Architect, Chris Messam-Gates, explains how we can harness the power of Open AI & ChatGPT to turbocharge UK citizen experiences.

Capitalising on Decades of Data Collection

Data is a cornerstone of the UK government’s digital transformation strategy and is pivotal in enhancing service delivery and making public services citizen-centric. As we take a leap in technology evolution, new generative AI models are empowering organisations to leverage large amounts of data that enable efficient, dynamic and innovative new ways of working.

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Our Data Architect, Johan Leclerc, explains how we can consume Generative AI technology within our everyday business operations.

Future-Proofing Public Services Through Technology

The evolving landscape of business applications is undergoing a transformative shift with the integration of generative AI. Organisations are already exploring Artificial Intelligence capabilities with CloudSource through Microsoft Dynamics 365 Copilot, which emerged as a groundbreaking solution that brings the latest breakthroughs in AI to every facet of business operations.

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Hear from our Chief Technical Officer, Ashish Kapoor, on how AI capabilities using Dynamics 365 Copilot can transform and future-proof UK citizen experiences.

A Strategic Approach to Start Your AI Journey

At CloudSource, we empower governments by leveraging large amounts of data to enable efficient, dynamic, and innovative working methods using Microsoft best-in-class technologies through a 3- step strategic approach.

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Envision

Understand organizational pain points and identify a use-case for Al supplementation.

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Experiment & Learn

Start small and prove the value - a proof of concept can demonstrate the power of the technology and build confidence among stakeholders.

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Build & Scale

Understand the business impact and establish a roadmap/target future state. Engage with data champions and experts to develop and implement the strategy.

Start Your Transformation Journey

Build an AI capability within your organization to boost productivity and innovate employee and citizen experiences.
 
  • Are you digitally ready for the technology evolution and the AI era?

  • Do you know the guiding principles for leveraging data and incorporating analytics for data-driven decisions?

  • Do you have the resources to establish a technical and strategic roadmap to expedite business processes?

Download our free DDaT brochures to get answers to these key questions and more.
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A Success Story

The Pension Protection Fund’s mission is to protect people with a pension when an employer becomes insolvent. It is one of the country’s largest pension providers, with 295,000 members.

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CloudSource is extremely proud to have engaged with the Pension Protection Fund to support their ongoing digital transformation program.

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Want to learn more? Get in touch to see how we transform organisations in the new digital world.

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